Terms of Service

Effective Date: August 2026

These Terms of Service ("Terms") form a legally binding agreement between you and ChainXchange (QAI Technologies FZC, a company registered in Sharjah Publishing City Free Zone, United Arab Emirates) regarding your use of our website, services, and communications.

By accessing our website, requesting our services, or entering into a project engagement with us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Use of Services

2.1 Permitted Use

You may use our website and services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our services.

Prohibited behavior includes:

  • Harassing or causing distress or inconvenience
  • Transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue within our services
  • Attempting to gain unauthorized access to systems
  • Engaging in any form of illegal activity
  • Violating any applicable laws or regulations
2.2 Project Engagement

When you engage ChainXchange for development, market making, or launch strategy services:

Scope of Services

Services are customized to your project requirements. The specific scope, timeline, and deliverables are determined during the planning phase and documented in a separate project agreement.

Client Responsibilities

You are responsible for:

  • Providing accurate and complete project information
  • Making timely decisions and approvals
  • Providing necessary access and credentials
  • Ensuring your use of our services complies with applicable laws
  • Maintaining confidentiality of sensitive project information

Our Responsibilities

We are responsible for:

  • Delivering services in a professional manner
  • Maintaining security and confidentiality
  • Communicating project progress
  • Supporting your project success

3. Intellectual Property

3.1 Your Content

You retain ownership of any content, data, or materials you provide to us. By providing materials to ChainXchange, you grant us the right to use them for the purpose of delivering our services.

3.2: Our Content & Tools

All content on our website, including text, graphics, logos, images, and software, is the property of ChainXchange or our licensors. You may not reproduce, distribute, or transmit any content without our prior written permission.

ChainXchange retains ownership of:

  • Our website design and layout
  • Our proprietary tools and algorithms
  • Our methodologies and frameworks
  • Our market making technology
  • Our documentation and guides

You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for the purposes described in our agreement.

3.3: Project Deliverables

Intellectual property rights to project deliverables are determined in the project agreement. This may include exchange code, smart contracts, infrastructure, and other developed assets. Specific terms depend on the engagement model and will be documented separately.

4. Disclaimers

4.1: Website Disclaimer

Our website is provided "as-is" and "as-available" without warranties of any kind. We do not warrant that:

  • The website will be uninterrupted or error-free
  • The website is free from viruses or harmful code
  • Any defects will be corrected
  • Payment processors
  • The website meets your specific requirements

We make reasonable efforts to maintain website availability and performance, but do not guarantee continuous access.

4.2: Service Disclaimer

While we endeavor to provide high-quality services, we do not guarantee specific results or outcomes. Success of your exchange depends on many factors beyond our control, including:

  • Market conditions and adoption
  • Your execution and operations
  • Regulatory changes
  • Technology evolution
  • Competitive landscape

We provide our services based on our professional expertise and experience, but cannot warrant specific performance or outcomes.

4.3: Financial Disclaimer

We do not provide financial advice, investment recommendations, or guarantees regarding trading volume, liquidity, or financial returns. All market making and trading activities involve risk. Past performance is not indicative of future results

5. Limitation of Liability

Liability Limitations:

To the maximum extent permitted by law, ChainXchange is not liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunities
  • Loss of data or business interruption
  • Any damages arising from your use of our services
  • Damages arising from third-party conduct or services

Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim, or if no payment was made, shall not exceed $100 USD.

This limitation applies even if ChainXchange has been advised of the possibility of damages.

6. Indemnification

Indemnity:

You agree to indemnify and hold harmless ChainXchange from any claims, damages, losses, or expenses (including attorneys' fees) arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your violation of applicable laws
  • Your infringement of third-party rights
  • Your content or materials provided to us
  • Your conduct or actions

We will provide you with prompt notice of claims and cooperate with your defense

7. Confidentiality

Confidential Information:

Both parties may share confidential information during our engagement. Confidential information includes:

  • Project specifications and requirements
  • Technical architecture and design
  • Financial information
  • Business strategies and plans
  • Any information marked as confidential
Obligations

Both parties agree to:

  • Maintain confidentiality during and after engagement
  • Use information only for the purpose of delivering services
  • Limit access to individuals with a need to know
  • Protect information using industry-standard security
Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available
  • Was known prior to disclosure
  • Is independently developed
  • Must be disclosed by law

8. Dispute Resolution

8.1: Governing Law

These Terms are governed by the laws of the United Arab Emirates, specifically the laws applicable in Sharjah Free Zone, without regard to conflicts of law provisions.

8.2: Dispute Resolution Process

In the event of a dispute:

1. Good Faith Negotiation: Both parties will attempt to resolve disputes through good faith negotiation within 30 days

2. Escalation: If negotiation fails, the dispute will be escalated to senior management for resolution attempts

3. Arbitration: If negotiation and escalation do not resolve the dispute, either party may submit the matter to binding arbitration under the rules of the International Chamber of Commerce (ICC). Arbitration will be conducted in English and held in Dubai, United Arab Emirates.

4. Costs: Each party bears its own legal costs unless the arbitrator determines otherwise.

8.3: Injunctive Relief

Either party may seek injunctive relief in a court of competent jurisdiction for breaches of confidentiality or intellectual property rights.

9. Termination

Termination Rights:

Either party may terminate a project engagement for material breach if the breaching party fails to cure within 30 days of written notice.

ChainXchange may terminate services if you:

  • Violate applicable laws or regulations
  • Fail to pay agreed fees
  • Violate confidentiality or IP provisions
  • Use services for illegal or unethical purposes

Upon Termination

  • Payment obligations for services rendered remain due
  • Confidentiality obligations continue indefinitely
  • Access to work-in-progress may be restricted
  • Final deliverables are provided as outlined in the project agreement

10. Changes to Terms

Modifications:

We may modify these Terms at any time. Significant changes will be communicated via email or by prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated Terms.

For ongoing projects, significant changes will only apply prospectively unless required by law.

11. Miscellaneous

11.1 Entire Agreement

These Terms, together with any project agreement and policies referenced herein, constitute the entire agreement between you and ChainXchange regarding your use of our services and supersede all prior agreements.

11.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect to the maximum extent permitted by law.

11.3 Waiver

Failure to enforce any right or provision does not constitute a waiver of that right or provision.

11.4 Contact for Legal Notices

Legal notices and questions about these Terms should be directed to:

Email: legal@chainxchange.io

Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

Effective Date:: August 2026

 
These Terms of Service (“Terms”) form a legally binding agreement between you and ChainXchange (QAI Technologies FZC, a company registered in Sharjah Publishing City Free Zone, United Arab Emirates) regarding your use of our website, services, and communications.

 

By accessing our website, requesting our services, or entering into a project engagement with us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

 

1.1: Permitted Use

 

You may use our website and services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our services.

 

Prohibited behavior includes:

 

Harassing or causing distress or inconvenience
Transmitting obscene or offensive content
Disrupting the normal flow of dialogue within our services
Attempting to gain unauthorized access to systems
Engaging in any form of illegal activity
Violating any applicable laws or regulations
1.2: Project Engagement

 

When you engage ChainXchange for development, market making, or launch strategy services:

 

Scope of Services

 

Services are customized to your project requirements. The specific scope, timeline, and deliverables are determined during the planning phase and documented in a separate project agreement.

 

Client Responsibilities

 

You are responsible for:

 

Providing accurate and complete project information
Making timely decisions and approvals
Providing necessary access and credentials
Ensuring your use of our services complies with applicable laws
Maintaining confidentiality of sensitive project information
Our Responsibilities

 

We are responsible for:

 

Delivering services in a professional manner
Maintaining security and confidentiality
Communicating project progress
Supporting your project success
2.1: Your Content

 

You retain ownership of any content, data, or materials you provide to us. By providing materials to ChainXchange, you grant us the right to use them for the purpose of delivering our services.

 

2.2: Our Content & Tools

 

All content on our website, including text, graphics, logos, images, and software, is the property of ChainXchange or our licensors. You may not reproduce, distribute, or transmit any content without our prior written permission.

 

ChainXchange retains ownership of:

 

Our website design and layout
Our proprietary tools and algorithms
Our methodologies and frameworks
Our market making technology
Our documentation and guides

 

You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for the purposes described in our agreement.

 

2.3: Project Deliverables

 

Intellectual property rights to project deliverables are determined in the project agreement. This may include exchange code, smart contracts, infrastructure, and other developed assets. Specific terms depend on the engagement model and will be documented separately

 

3.1: Website Disclaimer

 

Our website is provided “as-is” and “as-available” without warranties of any kind. We do not warrant that:

 

The website will be uninterrupted or error-free
The website is free from viruses or harmful code
Any defects will be corrected
The website meets your specific requirements

 

We make reasonable efforts to maintain website availability and performance, but do not guarantee continuous access.

 

3.2: Service Disclaimer

 

While we endeavor to provide high-quality services, we do not guarantee specific results or outcomes. Success of your exchange depends on many factors beyond our control, including:

 

Market conditions and adoption
Your execution and operations
Regulatory changes
Technology evolution
Competitive landscape

 

We provide our services based on our professional expertise and experience, but cannot warrant specific performance or outcomes.

 

3.3: Financial Disclaimer

 

We do not provide financial advice, investment recommendations, or guarantees regarding trading volume, liquidity, or financial returns. All market making and trading activities involve risk. Past performance is not indicative of future results.

 

4. Liability Limitations:

 

To the maximum extent permitted by law, ChainXchange is not liable for:

 

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, or business opportunities
Loss of data or business interruption
Any damages arising from your use of our services
Damages arising from third-party conduct or services

 

Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim, or if no payment was made, shall not exceed $100 USD.

 

This limitation applies even if ChainXchange has been advised of the possibility of damages.

 

5. Indemnity:

 

You agree to indemnify and hold harmless ChainXchange from any claims, damages, losses, or expenses (including attorneys’ fees) arising from:

 

Your violation of these Terms
Your use of our services
Your violation of applicable laws
Your infringement of third-party rights
Your content or materials provided to us
Your conduct or actions

 

We will provide you with prompt notice of claims and cooperate with your defense.

 

6. Confidential Information:

 

Both parties may share confidential information during our engagement. Confidential information includes:

 

Project specifications and requirements
Technical architecture and design
Financial information
Business strategies and plans
Any information marked as confidential
7. Obligations

 

Both parties agree to:

 

Maintain confidentiality during and after engagement
Use information only for the purpose of delivering services
Limit access to individuals with a need to know
Protect information using industry-standard security
8. Exceptions

 

Confidentiality obligations do not apply to information that:

 

Is publicly available
Was known prior to disclosure
Is independently developed
Must be disclosed by law
9.1: Governing Law

 

These Terms are governed by the laws of the United Arab Emirates, specifically the laws applicable in Sharjah Free Zone, without regard to conflicts of law provisions.

 

9.2: Dispute Resolution Process

 

In the event of a dispute:

 

1. Good Faith Negotiation – Both parties will attempt to resolve disputes through good faith negotiation within 30 days.

 

2. Escalation – If negotiation fails, the dispute will be escalated to senior management for resolution attempts.

 

3. Arbitration – If negotiation and escalation do not resolve the dispute, either party may submit the matter to binding arbitration under the rules of the International Chamber of Commerce (ICC). Arbitration will be conducted in English and held in Dubai, United Arab Emirates.

 

Costs

 

Each party bears its own legal costs unless the arbitrator determines otherwise.

 

9.3: Injunctive Relief

 

Either party may seek injunctive relief in a court of competent jurisdiction for breaches of confidentiality or intellectual property rights.

 

Termination Rights:

 

Either party may terminate a project engagement for material breach if the breaching party fails to cure within 30 days of written notice.

 

ChainXchange may terminate services if you:

 

Violate applicable laws or regulations
Fail to pay agreed fees
Violate confidentiality or IP provisions
Use services for illegal or unethical purposes
Upon Termination
Payment obligations for services rendered remain due
Confidentiality obligations continue indefinitely
Access to work-in-progress may be restricted
Final deliverables are provided as outlined in the project agreement
Modifications:

 

We may modify these Terms at any time. Significant changes will be communicated via email or by prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated Terms.

 

For ongoing projects, significant changes will only apply prospectively unless required by law.

 

10.1: Entire Agreement

 

These Terms, together with any project agreement and policies referenced herein, constitute the entire agreement between you and ChainXchange regarding your use of our services and supersede all prior agreements.

 

10.2: Severability

 

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect to the maximum extent permitted by law.

 

10.3: Waiver

 

Failure to enforce any right or provision does not constitute a waiver of that right or provision.

 

10.4: Contact for Legal Notices

 

Legal notices and questions about these Terms should be directed to:

 

Email: legal@chainxchange.io

 

Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates