Terms of Service

Last Updated: August 18, 2026

 

These Terms of Service (“Terms”) govern your access to and use of the ChainXchange website located at chainxchange.io and any services, communications, materials, or other services provided by ChainXchange (collectively, the “Services”).

By accessing our website or engaging with our Services, you acknowledge that you have read, understood, and agree to these Terms.

If you do not agree with these Terms, please do not use the website or Services.

1. About ChainXchange

ChainXchange provides technology and business services for companies and projects operating in the digital asset and blockchain ecosystem.

Our services may include:

  • Custom cryptocurrency exchange development
  • Centralized exchange infrastructure
  • Decentralized exchange infrastructure
  • Spot trading infrastructure
  • Derivatives and trading infrastructure
  • Blockchain integrations
  • Trading APIs
  • Liquidity and market-making services
  • KYC and AML technology integrations
  • Security and infrastructure services
  • Go-to-market and launch strategy
  • Technical support and post-launch services

The specific services provided to a client are determined by the applicable proposal, statement of work, order form, service agreement, or other written agreement.

2. Website Use

You may use our website for legitimate business and informational purposes.

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the operation or security of the website
  • Introduce malware, malicious code, or harmful content
  • Scrape or systematically extract website content without authorization
  • Misrepresent your identity or affiliation
  • Use our services to facilitate unlawful activity
  • Circumvent security or access controls
  • Attempt to reverse engineer systems that are not provided to you under a separate agreement

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

3. Business and Professional Use

Our Services are primarily designed for businesses, organizations, professional investors, technology companies, blockchain projects, and other sophisticated users.

You represent that you have the authority to act on behalf of any organization you represent.

4. Service Agreements

Information presented on our website is for general informational purposes.

A website description, estimate, timeline, feature list, or marketing statement does not by itself create an obligation for ChainXchange to deliver a particular service or functionality.

Specific deliverables, pricing, timelines, responsibilities, technical requirements, service levels, support arrangements, and other commercial terms will be established through a separate written agreement where applicable.

If there is a conflict between these Terms and a separately executed written agreement, the applicable written agreement will control to the extent of the conflict.

5. Exchange and Trading Infrastructure

ChainXchange may develop technology that enables clients to operate digital asset trading platforms.

Unless expressly agreed otherwise in writing, ChainXchange does not itself operate every exchange, trading platform, wallet, brokerage, or financial service created using its technology.

The client operating an exchange or digital asset platform remains responsible for:

  • Obtaining and maintaining applicable licenses and registrations
  • Determining its regulatory obligations
  • Establishing its terms of use
  • Implementing appropriate KYC and AML procedures
  • Managing customer relationships
  • Establishing asset custody arrangements
  • Meeting applicable tax obligations
  • Establishing jurisdictional restrictions
  • Maintaining required regulatory reporting
  • Obtaining appropriate legal and compliance advice

ChainXchange may provide technical infrastructure and integration support but does not replace the client’s legal, regulatory, compliance, financial, or risk advisers.

6. Regulatory Compliance

Digital asset regulations vary substantially between jurisdictions.

ChainXchange may design technology with applicable regulatory requirements in mind and may integrate compliance-related technologies such as KYC and AML systems.

However, no statement on this website should be interpreted as legal or regulatory advice or as a guarantee that a client’s exchange, token, product, or business will be approved by a regulator.

Clients are responsible for obtaining appropriate legal and regulatory advice before launching or operating a digital asset business.

7. Market Making and Liquidity Services

Where separately agreed, ChainXchange or its designated partners may provide or coordinate liquidity and market-making services.

Market-making services are subject to separate commercial arrangements and applicable legal and regulatory requirements.

Market-making activity does not guarantee:

  • Trading volume
  • Price appreciation
  • Token demand
  • Exchange profitability
  • User acquisition
  • Market liquidity
  • Specific spreads
  • Trading performance

Digital asset markets are volatile and subject to significant risks.

8. No Investment Advice

Nothing on our website or in our Services constitutes:

  • Investment advice
  • Financial advice
  • Legal advice
  • Tax advice
  • Trading advice
  • A recommendation to purchase or sell any digital asset
  • An offer to provide regulated financial services unless expressly agreed and legally permitted

Any examples, metrics, case studies, projections, or performance information are provided for illustrative or historical purposes and should not be interpreted as a guarantee of future results.

9. Digital Asset Risks

Digital assets and blockchain-based systems involve significant risks, including:

  • Extreme price volatility
  • Liquidity risk
  • Smart contract vulnerabilities
  • Cybersecurity threats
  • Network failures
  • Blockchain congestion
  • Consensus failures
  • Regulatory changes
  • Loss of private keys
  • Fraud
  • Market manipulation
  • Counterparty risk
  • Technology failures

Clients and users should obtain independent professional advice before making decisions involving digital assets.

10. Intellectual Property

The ChainXchange website, including its content, branding, logos, graphics, designs, software, documentation, text, and other materials, is owned by or licensed to ChainXchange unless otherwise stated.

You may not reproduce, distribute, modify, republish, sell, license, or commercially exploit our intellectual property without prior written authorization.

Nothing in these Terms transfers ownership of ChainXchange intellectual property to you.

Client-specific intellectual property rights will be governed by the applicable written agreement.

11. Third-Party Services

Our Services may integrate with third-party technologies, blockchain networks, cloud providers, APIs, compliance providers, liquidity providers, analytics services, or other external services.

Third-party services are subject to their own terms, policies, availability, and security practices.

ChainXchange is not responsible for failures or changes in third-party services that are outside our reasonable control.

12. Availability and Maintenance

We aim to maintain reliable access to our website and Services.

However, uninterrupted availability cannot be guaranteed.

Services may become temporarily unavailable due to:

  • Scheduled maintenance
  • Emergency maintenance
  • Infrastructure failures
  • Cybersecurity incidents
  • Third-party outages
  • Blockchain network issues
  • Internet or telecommunications failures
  • Events outside our reasonable control

Where applicable, service-level commitments will be defined in a separate agreement.

13. Security

ChainXchange maintains technical and organizational measures designed to protect its systems and information.

However, no system connected to the internet can be guaranteed to be completely secure.

You are responsible for maintaining appropriate security practices for your own accounts, systems, credentials, API keys, wallets, infrastructure, and personnel.

14. Confidential Information

Confidential information exchanged as part of a business relationship will be governed by applicable confidentiality obligations or agreements.

You should not submit confidential information through public website forms unless specifically requested.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and general website content are provided on an “as is” and “as available” basis.

ChainXchange does not guarantee that:

  • The website will always be available
  • Website information will always be complete or error-free
  • Third-party services will remain available
  • A particular business outcome will be achieved
  • A client’s exchange will obtain regulatory approval
  • A trading platform will achieve a particular volume or profitability
  • Technology will be completely free from vulnerabilities

Specific warranties, if any, will be established in applicable written agreements.

16. Limitation of Liability

To the maximum extent permitted by applicable law, ChainXchange will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or Services.

Any additional limitation of liability applicable to a client engagement will be governed by the applicable written agreement.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ChainXchange and its applicable officers, employees, contractors, and representatives harmless from claims, losses, liabilities, damages, and expenses arising from:

  • Your unlawful use of the website or Services
  • Your violation of these Terms
  • Your violation of applicable law
  • Your infringement of third-party rights
  • Your misuse of ChainXchange technology

Specific indemnification obligations may be governed by a separate written agreement.

18. Termination

We may suspend or terminate access to the website or Services where reasonably necessary, including where:

  • These Terms are violated
  • Illegal or abusive activity is suspected
  • Security risks are identified
  • Required by law
  • Continued access could harm our systems or users

Termination of website access does not automatically terminate a separate commercial agreement unless that agreement provides otherwise.

19. Governing Law and Jurisdiction

These Terms shall be governed by the laws specified in the applicable written agreement between ChainXchange and the relevant client.

For website-only use where no separate agreement exists, the governing law and jurisdiction shall be [INSERT APPROVED GOVERNING LAW AND JURISDICTION], subject to applicable mandatory legal requirements.

20. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

21. Contact

For questions regarding these Terms:

ChainXchange
Dubai, United Arab Emirates
Email: hello@chainxchange.io
Website: chainxchange.io

Legal Entity: [INSERT FULL LEGAL ENTITY NAME]
Registered Address: [INSERT REGISTERED ADDRESS]